What do I do when someone dies?

What do I do when someone dies?

The loss of a loved one is a shock under any circumstances, and the amount of paperwork and documentation involved in registering a death may seem like a daunting task. As experienced, independent funeral directors, we are able to provide advice and support throughout the process of registering a death no matter what your circumstances.

Who to Contact

The first thing you must do when you think someone has died at home is to contact the medical services - either ambulance service or the deceased's GP. They will confirm the death and make sure the appropriate Death Certification will be drawn up.

If the person has died in hospital, the medical staff will certify the death and tell you where and when to collect the Medical Certificate of Cause of Death

Please contact Hardy's Funeral Service as soon as possible. We will help to guide you through this process.

Useful Numbers

  • County Durham Registrar’s Office – 03000 266 000
  • Darlington – 01325 406400
  • James Cook Hospital Bereavement Services – 01642 835638
  • North Tees Hospital Bereavement Services – 01642 383286
  • Newcastle Civic Centre – 0191 2115089

Tell Us Once

When you attend the Registrar’s  Office they will offer a service called ‘Tell Us Once’This is a service offered by the registrar to inform all government bodies of a death, please note this does not extend to private arrangements such as bank accounts etc.

The registrar will need

  • The deceased’s National Insurance number, usually available off any state pension information or some bank statements.
  • The deceased’s passport if applicable.
  • The deceased’s driving licence if applicable
  • Blue badge/bus pass if applicable

Please get in touch - we're here to help

Crook 01388 765 069
Willington 01388 747 747
Durham 0191 377 8065